At SantaMood , we respect our customers' privacy and are committed to protecting your personal data. This privacy policy describes how we collect, use, store, and protect your personal information when you use our website or services.

1. Information Collected

We collect the following information when you use our website:

• Personal Information: Your name, email address, shipping address, phone number, etc.

• Payment Information: Your credit card information or other payment data to process your orders. Note: We do not store your banking information on our servers. All transactions are securely processed by our payment partners.

• Site Usage Information: We collect information about your use of our Site, such as your IP address, browser type, pages visited, and other similar data. This information helps us improve our service and better understand your preferences.

2. Use of Information

The information collected is used for the following purposes:

• Order Processing: To process and ship your orders and to provide you with associated customer service.

• Communication: To send you important information about your order, such as confirmations, updates, or delivery information.

• Marketing: With your consent, we may use your information to send you promotional offers, newsletters, and information about our new products and services. You can unsubscribe from these communications at any time.

• Site Improvement: To analyze site usage and optimize its operation based on user preferences.

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted partners for the following reasons:

• Service Providers: We share certain information with service providers who help us perform our services, such as delivery, payment, and site hosting services.

• Legal Compliance: We may share your information if required to do so by law, or in response to valid legal requests (such as a court order).

4. Data Security

The security of your personal information is important to us. We implement security measures to protect your data from loss, misuse, or unauthorized access. However, no method of transmission over the Internet is completely secure, and while we make every effort to protect your information, we cannot guarantee its absolute security.

5. Cookies

We use cookies to improve your browsing experience and to personalize the services we offer you. Cookies help us track your use of our site and improve its efficiency. You can disable cookies in your browser settings, but this may affect the functionality of the site.

6. Your Rights

Under data protection laws, you have the following rights in relation to your personal information:

• Access: You may request access to the personal information we hold about you.

• Rectification: You can request the correction or updating of your information.

• Deletion: You may request the deletion of your personal information, within the limits of applicable legislation.

• Opting out of marketing: You can opt out of our marketing communications at any time by following the instructions in each message we send.

To exercise your rights, please contact us at the following address: info@santamood.com

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy.